Frequently Asked Questions
Do you take insurance?
Yes, our specialty practice is a provider with Kaiser and Blue Shield of California. For all other insurance plans, we provide Superbills to submit to their insurance for out-of-network reimbursement. Contact us for more information regarding your out-of-network provider benefits.
Q: What forms of payment do you accept?
We accept Visa, Master Card, Discover, American Express, and FSA/HSA debit cards.
Do you provide services in the home?
Primarily, we offer services in our Pleasant Hill, CA office at this time. In-home services are provided on a case-by-case basis and based on availability. For those in wheelchairs, we have accessible facilities. We also offer services via teletherapy for families outside of our coverage area who are seeking specialty care.
Do you have weekend appointments?
Yes, we offer limited weekend hours on Saturdays.
Do you have anyone that speaks Spanish?
Not at this time. We are looking to expand the team to include therapists who are fluent in Spanish.
How long are the treatment sessions?
Treatment sessions are typically 30, 45, or 60 minutes in length and can be customized to fit the client's and family’s needs. AAC training sessions for family and staff are typically 60-90 minutes and can be customized to fit the client and family needs.